Privacy Policy

At Apelltile, we respect your privacy and understand the importance of protecting your personal information. This Privacy Policy explains how Apelltile collects, uses, stores, shares, and protects customer information when you visit or make a purchase through https://apelltile.com/.

This policy applies to information collected through our website, checkout process, customer support communication, order fulfillment process, and related store services.

1. Information We Collect

When you visit Apelltile or place an order, we may collect certain information needed to provide our services, process purchases, deliver products, respond to support requests, improve our website, and protect our store from misuse.

The types of information we may collect include:

We collect only the information reasonably needed to operate our store and provide a clear shopping experience.

2. Information You Provide Directly

You may provide personal information when you:

Please make sure all information you provide is accurate and current. Incorrect contact or shipping information may cause order delays, failed delivery, or difficulty contacting you about your purchase.

3. Information Collected Automatically

When you browse https://apelltile.com/, certain technical information may be collected automatically by our website tools, hosting provider, analytics systems, or security tools.

This may include:

This information helps us keep the website functional, secure, and easy to use.

4. How We Use Your Information

Apelltile uses customer information for legitimate store operations and customer service purposes.

We do not use your information in a way that is unrelated to your shopping experience without a valid reason or permission where required.

5. Payment Information

Payments made through Apelltile are processed through secure third-party payment service providers. Apelltile does not ask customers to send full card details by email and does not store complete payment card numbers in our customer support inbox.

Payment processors may collect and process payment details as needed to complete your transaction.

For your safety, never send full credit card details, banking passwords, or sensitive payment credentials by email.

6. Shipping and Fulfillment Information

To deliver your order, we may share necessary shipping details with delivery carriers or fulfillment-related service providers.

Apelltile ships orders using trusted delivery services such as USPS, UPS, and FedEx.

We only share the information necessary to prepare and deliver your order.

7. Customer Support Communications

When you contact Apelltile at support@apelltile.com, we may collect and store the information included in your message.

This may include:

We use this information only to provide support, document customer service history, and resolve order-related issues.

8. Cookies and Similar Technologies

Apelltile may use cookies, pixels, tags, or similar technologies to operate the website, remember customer preferences, understand site performance, and improve the shopping experience.

Cookies are small files stored on your browser or device. They may help with checkout, cart functions, website analytics, and security.

You can usually adjust cookie settings through your browser. However, disabling some cookies may affect website features, checkout, or cart functionality.

9. Analytics and Website Improvement

We may use analytics tools to better understand how visitors interact with our website. This helps us improve product pages, store layout, checkout flow, loading speed, and customer experience.

Analytics may help us understand:

Analytics information is generally used in a combined or technical format and is not used to personally identify customers unless necessary for security or support.

10. Email Communications

Apelltile may use your email address to send important order-related messages.

These may include:

If marketing emails are available and you choose to subscribe, you may be able to unsubscribe by following the instructions in the email. Transactional emails related to orders, shipping, and support may still be sent when necessary.

11. How We Share Information

Apelltile does not sell customer personal information. We may share information only when needed to operate our business, process orders, deliver products, protect the website, comply with legal obligations, or provide customer service.

Service providers are expected to use information only for the services they perform for Apelltile.

12. Legal Compliance and Protection

We may use or disclose customer information when we believe it is necessary to comply with applicable laws, enforce our policies, respond to lawful requests, prevent fraud, protect our rights, or protect customers.

This may include situations such as:

We aim to handle such situations carefully and only use the information reasonably required.

13. Data Retention

Apelltile keeps customer information only as long as reasonably necessary for business, legal, tax, accounting, fraud prevention, customer service, and order-related purposes.

When information is no longer needed, we may delete, anonymize, or securely retain it according to applicable requirements.

14. Data Security

Apelltile takes reasonable steps to protect customer information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Security measures may include:

No online system can be guaranteed 100% secure. Customers should also protect their own account access, email, device, and payment information.

15. Your Privacy Choices

Depending on your location and applicable laws, you may have certain privacy choices regarding your personal information.

You may contact us to request help with:

To make a privacy request, contact us at support@apelltile.com. We may need to verify your identity before completing certain requests.

16. Children’s Privacy

Apelltile is not intended for use by children under the age required by applicable law to make online purchases. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to Apelltile, please contact us at support@apelltile.com so we can review the matter.

17. International Visitors

Apelltile is based in the United States. If you access our website from outside the United States, your information may be processed in the United States or by service providers that support our store operations.

By using our website and submitting information, you understand that your information may be handled according to this Privacy Policy and applicable laws.

18. Third-Party Links

Our website may contain links to third-party websites, services, payment pages, carrier tracking pages, or other external resources. We are not responsible for the privacy practices, security, content, or policies of third-party websites we do not control.

Examples may include:

Please review the privacy policies of any third-party websites you visit.

19. Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is no universal standard for how websites should respond to these signals, Apelltile may not respond to them in a specific way.

You may still manage cookies and privacy preferences through your browser settings or device controls.

20. Changes to This Privacy Policy

Apelltile may update this Privacy Policy from time to time to reflect changes in our business operations, website features, legal requirements, customer service practices, or service providers.

When updates are made, the revised policy will be posted on this page. Continued use of our website after changes are posted means you accept the updated policy.

We encourage customers to review this Privacy Policy periodically.

21. Contact Us

If you have questions about this Privacy Policy, your personal information, order data, or privacy choices, please contact us.

Apelltile values customer trust and is committed to handling personal information responsibly, securely, and transparently.