Privacy Policy

Privacy Policy

Last Updated: January 2026

At Apelltile.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard data when you visit or make a purchase from Apelltile.com. By using our website, you consent to the practices described in this policy.

This policy applies to all visitors, customers, and users across all devices, browsers, and sessions.

1. Information We Collect

We collect information in several ways to improve our services, fulfill your orders, and ensure a secure shopping experience.

1.1 Information You Provide to Us

When using our website, you may voluntarily provide:

• Personal Identification Information: Full name, billing/shipping address, phone number, email address
• Payment Information: Card details (processed securely; we do not store full card numbers), billing info
• Account Information: Username, password, saved addresses, order history
• Communication Data: Support messages, surveys, feedback, reviews

1.2 Information Collected Automatically

Automatically collected data may include:

• IP address, browser version, time zone, device type
• Pages viewed, time spent on the site, clicks, referral sources
• Cookies, pixel tags, and session activity

1.3 Information from Third Parties

We may receive additional information from:

• Payment processors (fraud checks, payment verification)
• Shipping carriers (tracking, delivery confirmation)
• Marketing and analytics partners

No sensitive financial data is shared beyond what is necessary to complete orders.

2. How We Use Your Information

We use your data to operate the website, fulfill orders, and improve your experience. We do not sell your information.

2.1 Order Processing & Fulfillment

Your information is used to process payments, verify orders, ship items, manage returns, and provide tracking.

2.2 Customer Support

We use your contact details to respond to questions, solve issues, and provide assistance.

2.3 Improve Website Performance

Analytics help us optimize the website, fix errors, and enhance loading speed.

2.4 Marketing & Communication

With your consent, we may send promotional emails, product updates, and abandoned cart reminders. You may unsubscribe at any time.

2.5 Fraud Prevention & Security

We use behavioral and device information to prevent fraud, unauthorized activity, and system abuse.

3. Cookies & Tracking Technologies

Apelltile.com uses cookies to enhance website performance and personalize your shopping experience.

3.1 Types of Cookies

• Essential Cookies – Required for checkout, login, security
• Performance Cookies – Analyze usage and improve site function
• Functional Cookies – Save preferences and account settings
• Marketing Cookies – Used for ads and recommendations

3.2 Cookie Control

You may disable cookies through your browser, but parts of the site (including checkout) may not function correctly.

4. How We Share Your Information

We do not sell your data. Information is shared only with trusted service providers necessary for website operations.

• Payment Processors: Secure payment authorization
• Shipping Carriers: Delivery and tracking updates
• Email Providers: Order confirmations and notifications
• Fraud Tools: Prevent unauthorized activity

We may share data if required by law or during business transfers.

5. Data Storage & Security Measures

We use industry-standard security methods, including:

• SSL encryption
• Server firewalls
• Tokenization of payment details
• Vulnerability scans

Although no system is 100% secure, we take all reasonable steps to protect your information.

6. Your Rights

You may request to:

• Access your information
• Correct inaccurate data
• Delete your account
• Opt out of marketing
• Request a copy of your data

Contact us at support@apelltile.com. Response time: 24–48 hours.

7. Children’s Privacy

We do not knowingly collect data from children under 13. Any such information will be deleted immediately.

8. Third-Party Links

Our site may contain links to external pages. We are not responsible for their privacy practices or content.

9. International Users

We ship only within the United States. If accessing from outside the U.S., you consent to your data being processed in the U.S.

10. Changes to This Privacy Policy

We may update this policy as needed. Updates will appear with a revised “Last Updated” date. Continued use of the website signifies acceptance of changes.

11. Contact Us

Apelltile Customer Support

Email: support@apelltile.com

Hours: Monday – Saturday, 8:00 AM – 7:00 PM EST

Response Time: 24–48 hours